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Privacy Policy

We are committed to protecting your privacy and handling your personal and financial information with the highest level of confidentiality and care.

Effective Date: January 1, 2025
Last Updated: March 2025
1

Information We Collect

We collect information you provide directly to us when you use our services, contact us, or fill out forms on our website. This may include:

  • Full name, email address, phone number, and company name
  • Financial and business information required to provide our services
  • Communications you send us including enquiries and consultation requests
  • Technical data such as IP address, browser type, and pages visited
2

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our accounting and financial services
  • To respond to your enquiries and schedule consultations
  • To send service-related communications and updates
  • To comply with legal obligations and regulatory requirements in the UAE
  • To protect against fraud and ensure the security of our services
  • To analyse usage patterns and improve our website experience
3

Confidentiality of Financial Information

As a professional accounting and bookkeeping firm, we treat all financial information with the utmost confidentiality. Our Chartered Accountants are bound by professional ethical standards set by the ICAI and other regulatory bodies. All financial data shared with us is:

  • Stored securely using industry-standard encryption
  • Accessible only to authorised personnel directly involved in your engagement
  • Never sold, rented, or shared with third parties for marketing purposes
  • Retained only for as long as required by law or the duration of our engagement
4

Information Sharing & Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With your explicit consent for a specific purpose
  • To trusted service providers who assist us in operating our business, subject to confidentiality agreements
  • To comply with UAE laws, regulations, or legal proceedings
  • To government authorities such as the Federal Tax Authority (FTA) as required by UAE tax law
  • To protect the rights, property, or safety of Majestic, our clients, or the public
5

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Secure encrypted storage of all client data
  • Restricted access controls and staff confidentiality agreements
  • Regular security assessments and system updates
  • Secure communication channels for sharing sensitive information
6

Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how visitors use our site and allow us to improve our content and services. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

7

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8

Your Rights

You have the following rights regarding your personal information:

  • Access — Request a copy of the personal information we hold about you
  • Correction — Request correction of inaccurate or incomplete information
  • Deletion — Request deletion of your personal information where legally permissible
  • Objection — Object to the processing of your personal information in certain circumstances
  • Portability — Request transfer of your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the details provided below.

9

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Financial and accounting records are retained in accordance with UAE regulatory requirements, which typically mandate a minimum retention period of 5 years. After this period, data is securely deleted or anonymised.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

CompanyMajestic Accounting & Bookkeeping Services
AddressOffice 111.083 Al Fajar Complex, Oudmetha 1st Floor, P.O.Box. 82450, Dubai – U.A.E
HoursSunday – Thursday, 9:00 AM – 6:00 PM

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